Return & Refund Policy
We want you to be completely satisfied with your purchase from Werdo Home. If something isn’t right, we’re here to help.
Returns:
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You may request a return within 14 days of receiving your order.
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Items must be unused, in their original packaging, and in the same condition as received.
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We do not accept returns on used, damaged, or customized products.
Refunds:
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Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
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Approved refunds will be issued to your original payment method.
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Shipping costs are non-refundable.
Damaged or Wrong Items:
If your item arrives damaged or incorrect, please email us at support@werdo-home.com with your order number and clear photos of the product. We’ll send a replacement or issue a refund.
Return Shipping:
The customer is responsible for return shipping costs unless the item is defective or incorrect.